Cancellation Policy

At Somansh Trade Private Limited, we understand that customers may need to cancel an order due to unforeseen circumstances. This Cancellation Policy outlines the terms and conditions for order cancellations.

Cancellation Before Dispatch

Orders can be cancelled before they are processed and dispatched from our warehouse.

To request a cancellation, please contact our customer support team as soon as possible with your order details.

Cancellation After Dispatch

Once an order has been shipped, cancellation requests cannot be accepted. Customers may refer to our Return & Refund Policy after receiving the product.

Cancellation by Somansh Trade Private Limited

We reserve the right to cancel any order under the following circumstances:

• Product is out of stock
• Incorrect pricing or product information
• Payment verification issues
• Suspected fraudulent transactions
• Unforeseen operational issues

In such cases, customers will be informed promptly and a full refund will be processed where applicable.

Refund for Cancelled Orders

If an order is successfully cancelled before dispatch:

• Refunds will be processed within 5–7 business days
• Refunds will be credited to the original payment method used during purchase

The actual credit timeline may vary depending on your bank or payment provider.

Modification of Orders

Customers may request changes to an order before dispatch. While we will try our best to accommodate such requests, modifications cannot be guaranteed once order processing has started.

Contact Information

For cancellation requests or related queries, please contact:

Somansh Trade Private Limited

Address: Office No. 305, 3rd Floor, Dattani Prism-I Sandor, Near Virar Sub Post Office, Virar West, Vasai-Virar, Palghar, Maharashtra – 401303

Phone: +91 7558464397

Email: somanshtradepvtltd@gmail.com