Shipping Policy

At Somansh Trade Private Limited, we are committed to delivering your orders safely and on time. This Shipping Policy explains our order processing, shipping timelines, and delivery procedures.

Delivery Coverage

We currently ship products across India through trusted logistics and courier partners.

Delivery availability may vary depending on your location and serviceability.

Order Processing Time

• Orders are processed within 1–2 business days after successful payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Processing times may vary during sales, festivals, or high-demand periods.

Estimated Delivery Time

Delivery timelines may vary depending on your location:

• Metro Cities: 3–5 Business Days
• Other Cities and Towns: 4–7 Business Days
• Remote Locations: 5–10 Business Days

Delivery estimates are approximate and may be affected by external factors beyond our control.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.
• Free shipping offers may be available on selected products or promotional campaigns.

Order Tracking

Once your order has been dispatched:

• A tracking number will be shared via email or SMS.
• Customers can track their shipment using the courier partner’s tracking system.

Delivery Delays

While we strive to deliver all orders on time, delays may occur due to:

• Weather conditions
• Public holidays
• Natural disasters
• Transportation disruptions
• Courier partner delays

Somansh Trade Private Limited shall not be held liable for delays caused by factors beyond our reasonable control.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

• Delivery delays may occur.
• Additional shipping charges may apply.
• Orders returned due to incorrect addresses may require re-shipment charges.

Damaged Packages

If you receive a damaged package:

• Inspect the package before accepting delivery.
• Contact us within 48 hours of delivery.
• Share photographs of the damaged package and product for verification.

Failed Delivery Attempts

Courier partners may attempt delivery multiple times. If delivery remains unsuccessful due to customer unavailability or incorrect information, the package may be returned to us.

Additional shipping charges may apply for re-delivery requests.

Contact Information

For shipping-related questions, please contact:

Somansh Trade Private Limited

Address: Office No. 305, 3rd Floor, Dattani Prism-I Sandor, Near Virar Sub Post Office, Virar West, Vasai-Virar, Palghar, Maharashtra – 401303

Phone: +91 7558464397

Email: somanshtradepvtltd@gmail.com